Every attendee will get a goodie bag which can be picked up all day on both days in the registration area!
How will registration work?
Registration opens at 8 am and will be open all day until 8 pm on both days, so you can come in anytime that is convenient for you. Please bear in mind while registration opens at 8 am the doors open at 10 am, followed by the first stage event on both days at 10:30am. We recommend coming in early, so you do not miss anything we have planned for you!
Of course, do not forget to bring your ticket! Our staff will scan the QR code on entry, so as long as you have either a digital or physical copy of your ticket, registration should be quick and smooth. Also, make sure to bring your ID card or passport, as we need to check to verify you as a ticket holder!
Yes and no. You can pay for merchandise by card, but we would recommend bringing enough cash with you as this will make the payment process faster and help keep the queue moving in a timely manner. Paying by cash is much quicker than paying by card and if everyone cooperates, everyone benefits. In case you would like to check prices to plan out how much cash to bring, check out the Merchandise website to get an idea for prices on a range of items.
We have also several catering stalls at the venue which sell beverages and snacks, but please be aware that these will accept cash payment only.
There are several ATMs in the area. Here is a list of the closest ones:
- ING-DiBa ATM
Hamburger Allee 2 - 10, Frankfurt Marriott Hotel, 60486 Frankfurt/M., Deutschland
- Frankfurter Volksbank
Theodor-Heuss-Allee 3, 60486 Frankfurt am Main, Deutschland
Ludwig-Erhard-Anlage 2, 60325 Frankfurt am Main, Deutschland
- Degussa Bank
Theodor-Heuss-Allee 74, 60486 Frankfurt am Main, Deutschland
- Deutsche Bank
Theodor-Heuss-Allee 70, 60486 Frankfurt am Main, Deutschland
- The Bank of New York Mellon
Friedrich-Ebert-Anlage 49, 60308 Frankfurt am Main, Deutschland e Bank of New York Mellon
Is there food and beverages available inside the venue?
Yes we will have snacks and beverages to sell! Please make sure to bring some cash as card payment is not available.
Will there be vegetarian food available?
Yes, we have some vegetarian dishes on the menu! If any doubts, just ask the staff at the food counter and they will be able to give you more information about the ingredients.
Is there anywhere we can relax?
No worries, we got this covered. First of all we have tables and seating in the catering area where you can have your meals. But we have also a FFXIV themed relaxation area where you can chill out.
When and where is the Cosplay registration?
Registration for the Cosplay Contest is open on Saturday from 12:00 pm to 2:30 pm. If you would like to enter the contest, please head over to the registration area at your earliest convenience. You can check the full rules for the contest here.
Are there dressing rooms for Cosplayers?
Yes, we have dressing rooms for cosplayers to change! Two total, separated by gender. There will also be lockers to secure your valuables. Furthermore there will be mirrors, tables and chairs to help you put on your finishing touches and get ready for the show floor.
I registered for the PvP Tournament, but what do I need to do?
All those who registered their interest would have received an email confirmation with details on their team placement. Please visit the PvP area on the show floor by 4:00 pm on Saturday to finalise your team entry and confirm your participation. Set-up for the preliminary matches will begin on Saturday at 5:30 pm in the PvP area so don't be late!
If you have any questions, feel free to post them in the Fan Festival in Frankfurt forum!
If you have any questions during the event, just head over to the Information Desk and a member of staff will do their best to help!
We cannot wait to see you this weekend!